Resilient by Design: Business Continuity & Crisis Management Masterclass

Strengthening organizational resilience from within

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8th - 9th September 2026 | 9am-5pm (GMT+8)

Kuala Lumpur, Malaysia

Kuala Lumpur, Malaysia
Dr. Cliff-3

Master Trainer

Dr. Clifford Stanley Ferguson

Author and Managing Director of the Academy of Resilience and Continuity

Dr. Ferguson is an internationally recognized specialist in Business Continuity Management, Disaster Risk Management and organisational resilience, with more than five decades of leadership, technical, governance and academic experience. He is the Managing Director of the Academy of Resilience and Continuity, a Fellow of the Business Continuity Institute, a PECB-certified ISO 22301 Trainer, Senior Lead Implementer and Lead Auditor, and a Fellow Researcher at the University of the Free State and voluntary at lecturer Stenden University (SA) . His work integrates ISO 22301 Business Continuity Management, ISO 27001 Information Security Management, ISO 31000 Risk Management, ISO 45001 Occupational Health and Safety, disaster resilience, corporate governance, ICT continuity, public-sector strategy, logistics and humanitarian operations.

He has supported the implementation of Business Continuity Management Systems across South Africa, with a strong emphasis on the public sector, where continuity, governance, service delivery, ICT resilience and disaster readiness are critical to institutional sustainability. His recent work includes Business Continuity and logistics support for the National Disaster Management Centre of South Africa, disaster management facilitation for the National School of Government, and the development of Standard Operating Procedures for the SADC Humanitarian Operations Centre in Mozambique. He has also contributed to the SHOC through situation analysis, sustainability planning, monitoring and evaluation, and the design of a Business Continuity Model.

Dr. Ferguson has further led the implementation of a Business Continuity Management System across organisations in three West African countries, strengthening executive governance, Business Impact Analysis, continuity planning, awareness, simulation, audit readiness and resilience maturity. His conference contribution brings together ISO-based resilience systems, strategic governance, risk intelligence, public-sector continuity and practical regional application, helping organisations move beyond compliance towards continuity systems that protect lives, sustain essential services and enable operational resilience during disruption.

Event Description

The ground beneath every organization is shifting at once. Climate shocks, fractured supply chains, economic turbulence and the rapid arrival of artificial intelligence have collapsed the comfortable distance between “business as usual” and “crisis.” For senior leaders across the APAC region, resilience is no longer a back-office compliance exercise, it is a board-level strategic capability and, increasingly, a competitive advantage. This two-day executive masterclass is built for senior decision-makers who must lead before, during and after disruption. It is strategic, practical and experience-driven. Every session pairs a tight conceptual frame with a live scenario lab drawn from real regional and global events, and closes with a concrete, board-ready tool the participant takes back to the organization. Participants do not merely learn about continuity and crisis leadership, they rehearse it under pressure. By the close of Day 2, each participant will have assembled a personal Executive Resilience Toolkit, a connected set of frameworks, decision aids and a 100-Day Resilience Roadmap ready to deploy on return to work.

Who Should Attend

This masterclass is designed for senior leaders who own, or contribute to, organizational resilience and crisis decision-making:

  • Chief Executive Officers, Managing Directors & Country Heads 
  • Chief Risk, Operating, Financial, Information & Information Security Officers (CRO/COO/CFO/CIO/CISO) 
  • Vice Presidents, Directors & Heads of Department
  • Heads of Business Continuity, Risk, Resilience, Crisis Management & Emergency Response
  • Heads of Supply Chain, Operations, Procurement & Logistics
  • Heads of Strategy, Transformation, Sustainability/ESG and Corporate Affairs
  • Senior Managers and high-potential leaders being prepared for enterprise-wide accountability

Industries: Banking & Financial Services, Insurance, Energy & Utilities, Oil & Gas, Manufacturing, Aviation & Transportation, Logistics & Supply Chain, Telecommunications & Digital Infrastructure, Healthcare & Pharmaceuticals, Government & Public Sector, Professional Services, and multinational corporations operating across the region.

Why You Should Not Miss This Masterclass

  • Rehearse Crisis Under Real Pressure
    Step into live, time-boxed simulations — a regional flood, a ransomware lock-out, a supplier collapse — and make the calls executives actually face, then defend them in the room.
  • Turn Disruption into Advantage
    Learn the disciplines that let resilient organisations gain market share while competitors freeze — from antifragility to opportunity capture during disruption.
  • Put AI to Work on Resilience
    See exactly where AI strengthens horizon scanning, business impact analysis, plan generation and crisis communications — and where it introduces new, board-level risk.
  • Global Insight, Regional Relevance
    Frameworks aligned to ISO 22301, ISO 22361 and ISO 31000, grounded in APAC realities — monsoon and seismic exposure, concentrated supply chains, and cross-border regulatory complexity.
  • Leave With Board-Ready
    Tools Walk away with a connected Executive Resilience Toolkit and a personalised 100-Day Resilience Roadmap — not theory, but instruments you deploy on Monday.

 

Your Executive Resilience Toolkit — What You Take Home

Every participant leaves with a connected, board-ready toolkit assembled across the two days:

  • Climate Risk Heat-Map (sector-calibrated)
  • Economic Resilience Stress-Test canvas
  • Disruption-to-Advantage playbook
  • Critical Supply-Chain Dependency Map & supplier resilience scorecard
  • AI-for-BCM opportunity/risk matrix & human-in-the-loop governance checklist
  • Crisis Decision Framework & Crisis Command battle-card
  • Crisis Communications Grid & post-incident review template
  • Personalised 100-Day Resilience Roadmap

The Learning Experience

Scenario-driven: Every session is anchored in a live “Scenario Lab” drawn from real regional and global events — participants decide, not just discuss.

Standards-aligned: Grounded in ISO 22301 (BCM), ISO 22361 (Crisis Management) and ISO 31000 (Risk) — translated into executive practice.

Board-level: Pitched for senior decision-makers: strategic framing, executive language, and the calls that sit with leadership.

Practical & portable: Each session ends in a concrete tool; the masterclass ends in a roadmap that travels back to the organisation

Interactive & peer-rich: Facilitated debate, syndicate exercises, simulations and structured peer challenge — leveraging the experience in the room.

Past Feedback

" Excellent panel of speakers! All topics were very up-to-date with current trends and the speakers had imparted valuable info and knowledge. "

Nita.

HR Director, Brunei

" The course was very informative, clear delivery and interactive. My questions were answered effectively. Thank you! "

Leng.

Non-Executive Independent Director, Kuala Lumpur

" It was great to work with CWI. Their attention to detail was impeccable. The Business Continuity & Crisis Management workshop was fluid and went very smoothly! CWI presented and managed the participants with great patience and have delivered fully on their commitments to me. "

Ta.

Group CFO, Dubai

" The masterclass I attended was one of the workshops I highly ranked and treasure most. Well-organized and experiential learning - it was second to none. "

Joseph.

Chief Commercial Officer, East Africa

I have had an unfailingly excellent experience as a CWI presenter. Their international marketing is unusually strong. Their technical grasp to deliver successfully and the ways they have polished my contribution to the benefit of the participants are impressive. "

Professor Andrew D Chambers.

United Kingdom

" The masterclass was an excellent refresher plus new updates. The case studies were good as it reiterates the points for each topic. "

June.

Executive Director, Kuala Lumpur

" The masterclass was well-presented, full of different case studies were provided, and the topics were well-illustrated. I now have a better view of the organization of different boards. Thanks and well done. "

Jor.

Chief Executive Officer, Brunei

" Attending the course has assisted deeply in my understanding of what would be expected of me, as well as the fulfillment of my role & upcoming role. "

Andrew.

Senior Managing Director, Kuala Lumpur

" This course was mind-blowing. It gave me insight regarding the whole concept of investment in culture, and how human beings are the force. It was an amazing Masterclass. "

Zaka.

Chief Risk Officer, Saudi Arabia